Guests Reviews
First time in a Rixos hotel I hope it’s not my last ,helpful and friendly staff,food and drinks fantastic,patisserie cakes and the ice cream we couldn’t walk past them. Adult entertainment was good with a different band on each night, felt there could’ve been a singer on somewhere else in the hotel as well.
All good except the room. we were initially had to stay in Orient zone family room, but hotel changed it to an old building (as an upgrade). but it was not good... everything broken, old. doors in both bathrooms from glass and every time opening was a lottery, will it break or not... thank God did not
Great location, great staff, wonderfull facillities for agood value of money
I truly enjoyed my stay at Rixos, and overall, everything was very good, with a few areas that could be improved. I would still consider staying again, but with slightly lower expectations. What could be better: - While the food variety was wide, none of the dishes really stood out. This was my fourth Rixos experience, and honestly, the taste was average without a memorable “wow” factor like the other ones. - The room itself was very nice, but the bathroom and in-room fridge felt outdated and not up to Rixos standards. The elevator also looked old and wasn’t comfortable to use. The hot water was another issue—at first, it was only lukewarm despite maintenance saying it was “normal.” Strangely, after two days, the water became hotter, though it fluctuated between hot and cold. - The AC made a loud noise, likely from loose filters. Maintenance fixed it temporarily, but the sound returned shortly after, which was disturbing at night. - Cleanliness was acceptable overall, but areas like the elevator could have been maintained better. - Communication before arrival was disappointing. None of my emails (to the official site or confirmation contacts) were answered. At check-in, I was told the reception uses a different email, but as a guest, I could only know and rely on the official contact details provided. What I really liked: - The room design and style were lovely. - Staff were exceptionally friendly, helpful, and welcoming. - The resort layout with pool, greenery, and beach in sequence was beautiful and created a great atmosphere. - Very nice beach. - The live bands at the club were fantastic, we enjoyed them every night. - Quick and convenient golf cart service made moving around easy. - The food variety was impressive, even if the quality didn’t always match. Overall: Despite the issues, I still see this hotel as a possible option for a future stay. However, I would go in with adjusted expectations, especially regarding food quality, given Rixos’ reputation.
Everything was beyond expectations but the washrooms were meant to be for disabled person that were very uncomfortable to use.
The staff couldn't do enough for us. The hotel definitely had the wow factor! The hotel offering free entry passes, inc. transport to The Land of Legends was fantastic!
Locatie si sedere excelente. Multumim Rixos Park Belek!
The rooms are quite nice and spacious but the floor is full of stains and they are not doing proper cleaning,the floor is dirty and a lot of dust
Kids have A. lot of fun
My stay was excellent. The staff was welcoming and attentive, the room was comfortable and well-kept, and the amenities made the experience very enjoyable. I truly appreciated the hospitality and would be happy to return.
I recently stayed at A.. hotel that truly exceeded my expectations in every way. The location was perfect, offering easy access to the city’s main attractions, while still providing A.. peaceful and relaxing atmosphere. The rooms were spacious, modern, and exceptionally clean, with all the amenities I needed for A.. comfortable stay. The staff were incredibly friendly and professional, always ready to assist with A.. warm smile. What impressed me most was the attention to detail and the high level of service, making me feel truly valued as A.. guest. Overall, it was an outstanding experience, and I would gladly return in the future.
Had a problem with original room. It was resolved very quickly by front desk