Guests Reviews
Stunning Views, Good Location Very Clean in all areas, Lovely Welcome and intro to the Hotel and its facilities Food and Drink well presented, Breakfasts great choice. Service in Terrace Bar really not good - on our first afternoon we were going to have a snack before going on a pre arranged walking tour, service was so slow we got no further than a drink. Again Service by the Pool Bar was not 5 star, staff need to be more attentive, once you have ordered then service is fine - quality is good.
The hotel was fantastic all front of house staff restaurant/pool bar/reception were a credit to the group but house keeping let the standard’s down Cups left dirty on the bed side table coffee /milk not stocked up every day rubbish not removed and lack of clean glasses
Rooms great, breakfast great. The restaurant manager was shouting at all the staff at breakfast and making everyone feel uncomfortable. The staff seemed scared of him. The pool area needs maintenance. Peeling paint and the pool ladder was broken.
We simply love staying at the Rixos Premium. Fantastic room with spectacular sea view, housekeeping excellent, all staff friendly and helpful, amazing restaurants, fantastic beach area with comfortable sunbeds…….a real escape from it all location and we always return home feeling relaxed and recharged. Thank you.
Comfortable & clean rooms. Nice amenities. Luggage service very good. However, hallways in room floor need painting & carpets always were dirty - need deep cleaning or replaced. Towel policy for reserving chairs was not being enforced & so each day we had trouble finding 2 chairs together although many not being used (just saved). Gorgeous artwork, flowers, lobby. Best breakfast ever had! Breakfast table servers were hard working but not friendly. Hostesses for breakfast were friendly though.
Great hotel, well located for the old town, good food, good sun deck. Great staff.
Enjoyed dinner and the spa. Drinks at sunset. Breakfast was next level. Hope I make it back here
staff were especially friendly and helpful. The view of the water was spectacular!
When we arrived, we were given a room that was very tired, and didn't reflect the 5 star experience that we were expecting. We informed staff and were very quickly moved to a much nicer, fresher room. The staff were excellent
Excellent facilities, service, food, cocktails, room, view and service. Could not fault. Highly recommended.
I traveled with my husband and two grown-up sons and we enjoyed a wonderful week's holiday. The hotel is beautifully situated, right on the stunning beach and just outside of the Old Town. The staff throughout were friendly, gracious and helpful. The main restaurant where we ate breakfast and dinner most days was very good also. Our stay was only really marred by the cost of drinks. The most affordable bottle of wine for example was 51 Euros. This seems out of synch with other Rixos hotels we've stayed in.
The Hotel is over the top! Great people and they are professionals at what they do! The best!