Guests Reviews
The experience overall was perfect. What made our stay perfect is the significant cleanliness and organization of Jaffar the housekeeping staff at room 2402 when we stayed there. He loves his job and do whatever make the guests feel comfortable with a smile. I recommend you to upgrade him !!
Hotel is in the best location, close to all the attractions, staff are fantastic and extremely friendly.
Highly recommended. The facilities, food and service was exceptional. This hotel will not disappoint.
Our stay at the Rixos was exceptional. The service from check in to checking out was superb. The staff could not do enough for you. The beach, and the service at the beach and pool area was first class. The choice of food from the buffet will suit everyone, even if you are the fussiest of people, there is a massive good quality selection. Its hard to single out any individual person as they all need a pat on the back for customer service.
Rooms are very good . Food is tremendous. The staff is sooo kind .
Perfect location, modern and elegant hotel, 5 stars service (cleaning, service, reception), we enjoyed the stay and will come back for sure
We recently stayed at Rixos JBR in Dubai as a family with our 9-month-old baby, and we were absolutely impressed. The entire staff is extremely child-friendly, and we immediately felt welcome. Our room was very spacious, giving our baby plenty of space to crawl and play comfortably. The pool area is fantastic for both adults and children/babies, the music around the pool is well mixed, and both the food and drinks served there are top-notch. The overall food quality is great as well, especially the desserts at dinner. A little more variety for dinner would be appreciated. We are overall extremely satisfied with our stay. There were only two minor points worth mentioning: On some days, the music from the neighboring beach club was quite loud, especially when traveling with a baby. Luckily, the hotel immediately offered a solution and changed our room to the city side. Thanks a lot. Highly appreciated. Secondly, while the staff was always loving and positive towards our baby, many employees touched our baby’s hands, feet, or face. It would be better to maintain a little more distance, as most parents may find this uncomfortable. Overall, we highly recommend Rixos JBR and would happily return! Some words to housekeeping: I had an excellent experience with Ali Raza from housekeeping service. He is incredibly kind, thoughtful, and always very attentive to every detail. The rooms were consistently spotless and perfectly organized, and he always made sure everything felt welcoming and comfortable. Thanks for this great service
Execellente
We spent one week at Rixos Premium JBR in a one-bedroom premium suite with our 1.5-year-old son. The sea view was outstanding, and we really enjoyed every moment. The hotel is stylish, elegant, and modern, and the location is super convenient. Beach Avenue, Dubai Marina, and the metro station are all within walking distance. The hotel’s amenities are excellent - good restaurants, an amazing breakfast, a superb pool area, a private beach, cool gym, and our son absolutely loved the Rixy Kids Club. The staff at the hotel are true professionals, super friendly, and always paid kind attention to our son. A big thank-you to housekeeping, especially Mr. Saimon. He always made sure nothing was missing, kept our room perfectly clean and comfortable, and did everything with a smile. Also, a big thank-you to the Concierge desk, who really helped us arrange safe transport and took care of all our special requests.
I had a group reservation and meeting every thing went so smoothly thanks to anil the banquet and ahmed the duty manger in the reception
Good hotel, service was great as normal. Breakfast was awesome.
We loved everything single thing about the hotel, the location, the cleanliness, the staff, the room, the breakfast buffet etc..